Privacy Policy & Messaging Terms

Alani Smile Designers (Alani Northshore LLC) · Effective July 26, 2026

Privacy Policy

This Privacy Policy explains how Alani Smile Designers ("we," "us," or "our"), operated by Alani Northshore LLC, collects, uses, and protects your information when you visit our website, submit a form, or communicate with us. Our office is located at 307 Manufacturers Rd, Suite B101, Chattanooga, TN 37405, and can be reached at (423) 528-8700 or [email protected].

Information we collect

When you submit a form or contact us, we may collect your name, phone number, email address, ZIP code, and any information you choose to share about your interest in our services. We may also collect basic technical information (such as pages visited) to improve our website.

How we use your information

  • To respond to your inquiry and schedule or confirm appointments.
  • To send you appointment reminders, confirmations, and service notifications.
  • With your consent, to send you occasional offers or updates about our practice.
  • To improve our services and website.

Text messaging (SMS) & consent

If you provide your phone number and opt in, we may contact you by text message for appointment scheduling, reminders, confirmations, and (if you separately consent) marketing. Consent to receive text messages is not a condition of receiving any service or making any purchase. You can opt out at any time by replying STOP.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing. We may share information with service providers who help us operate our practice and communications (such as scheduling, hosting, or customer-service vendors), only as needed to provide those services and under obligations of confidentiality.

Data security

We take reasonable measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.

Cookies & tracking

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. You can control or disable cookies through your browser settings. We do not use cookies or tracking technologies to share your mobile opt-in information or SMS consent with third parties.

Your choices

You may opt out of text messages at any time by replying STOP, and opt out of marketing emails using the unsubscribe link. To request access to or deletion of your information, contact us at [email protected] or (423) 528-8700.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent version.

Terms & Messaging (SMS) Terms

By providing your phone number and opting in, you agree to receive text messages from Alani Smile Designers. The details of our messaging program are below.

Eligibility (age restriction)

You must be at least 18 years old to opt in to and use our text messaging program.

Program description

Alani Smile Designers sends text messages related to appointment scheduling, booking confirmations, reminders, and service notifications. If you separately opt in to marketing, you may also receive occasional offers and practice updates.

Message frequency

Message frequency varies based on your interactions with us.

Costs

Message and data rates may apply, according to your mobile carrier's plan.

Opting out

You can cancel the SMS service at any time by replying STOP. After you send STOP, we will send a confirmation message and then stop sending text messages. If you want to opt back in, you can sign up again as you did the first time.

Help

Reply HELP for assistance, or contact us at (423) 528-8700 or [email protected].

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled in accordance with our Privacy Policy above. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.